Bibliografi hlm, 391-401. ; ilus
Bibliografi hlm, 479-486., ilus., indeks
We realize that you probably have a wealth of experience using the phone for personal and business situations, but proper phone skills should not be taken lightly in today's business environment. Not only do professional phone skills allow you to develop and maintain professional relationships, but those skills also give clients confidence in you and your company's ability to provide reliable s…
Communication is one of the most popular college majors in the country, suggesting that students are interested in the way in which messages are created and exchanged. We are surrounded by media and media technology today that con¬tinually mediate our experiences with ourselves, with others, and with the broader group we identify as "society." We've moved from traditional "mass" media that ope…
Bibliografi : hlm. 279-297 Indeks : hlm. 383-388
Bibliografi : hlm. 269-274
Bibliografi : hlm. 215-217
Bibliografi hlm, 531-545., ilus
Bibliografi : hlm. 543-554
Bibliografi : hlm. 216-223