Gaya APA
Dahana, K., Waid, A.
(2016).
Wow service is care
(
Cet. 4)
.
Bandung:
Gramedia Pustaka Utama.
Gaya MLA
Dahana, Kres., Waid, Ahfa.
"Wow service is care".
Cet. 4
Bandung:
Gramedia Pustaka Utama,
2016.
Text.