Penggayaan APA

Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K.. (2014). Service management :operation, strategy, information technology . New York: Mc Graw-Hill.

Chicago Style

Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K.. Service management :operation, strategy, information technology. New York: Mc Graw-Hill, 2014. Text.

MLA Style

Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K.. Service management :operation, strategy, information technology. New York: Mc Graw-Hill, 2014. Text.

Turabian Style

Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev K.. Service management :operation, strategy, information technology. New York: Mc Graw-Hill, 2014. Print.